Zales - Knoxville - West Town Mall
open today until 4:00 P.M.
7600 Kingstonpike W, Ste. 1158 A
Knoxville, TN 37919-5600
(865) 693-3030
Store Hours
open today until 4:00 P.M.
Our Jewelry Services
IN-STORE ORDERING
One of our in-store jewelry Consultants can help you order a piece of jewelry and have it shipped to the store or your home.
CUSTOM JEWELRY
From custom engagement rings and wedding bands to thoughtful personalized gifts, we can help you bring your unique vision to life.
JEWELRY & WATCH REPAIR
From ring resizing to chain and clasp repair and much more, we can fix most of your treasured jewelry in our stores or coordinate off-site repairs.
CLEANING & INSPECTION
Keep your jewelry looking as good as new or restore it to its former lustre with cleaning and inspection services.
TRADE-IN & UPGRADES
Trade in any diamond jewelry purchased at Zales for a brand new jewelry item (excluding lab-created diamonds).
DELIVERY & IN-STORE PICK UP
Order online by 1PM to get same day delivery from select locations. Some jewelry styles may also be available to buy online and pick up in stores.
About Zales Jewelry
Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
Nearby Locations
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connect with us
Call, chat, text or video call with a jewelry expert or customer service agent.
get it today!
Purchase online for pick up in store or curbside or select same-day home delivery!
book an appointment
Book an in-person appointment at your local store or schedule a virtual consultation. Book Now.
Get Inspired
Jewelry 101
Get your degree in gorgeous and discover your personal style. Browse articles on everything from the latest trends to basic jewelry care and much more.
Engagement Ring Guide
Let us help you discover the find ring. Learn about diamond cut, color, and clarity and create the engagement ring of your dreams in our Design Suite!
Jewelry Care & Cleaning
Read our tips for taking care of your cherished pieces of jewelry and making sure they hold their value for generations to come.